Pet Pawter Product Warranty

We stand by the quality of our products at Pet Pawter, and we’re delighted to offer a comprehensive 1-year warranty to ensure your peace of mind with every purchase. This warranty applies to the following products:

• Smart Litter Box – With advanced features and technology, ensuring the utmost convenience and hygiene for your beloved pets.

Warranty Terms and Conditions

Our warranty covers all defects in materials and workmanship for a period of 1 year from the date of purchase. Under this warranty:

• We will repair or replace any product that proves to be defective due to normal use during the warranty period.
• This warranty is valid for the original purchaser and requires the presentation of a valid proof of purchase.
• The repair or replacement will be carried out with quality materials and craftsmanship that meet or exceed the original specifications.
• The warranty does not cover misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage by contract with rough or sharp objects.

Please note that our warranty is subject to the following guidelines:

• Products must be used and maintained in accordance with the guidelines provided in the user manual.
• The warranty is valid only if the product was purchased directly from Pet Pawter or a Pet Pawter authorized dealer.

Making a Warranty Claim

If you believe your Smart Litter Box is not performing as it should and may be covered by our warranty, please contact our customer service team. You will be asked to provide proof of purchase and a description of the issue. Upon verifying the warranty claim, we will work with you to arrange for a repair or replacement.

To initiate a warranty claim or for further information, please reach out to our Customer Support team through our official channels. Thank you for choosing Pet Pawter, where we’re dedicated to creating a better life for you and your furry companions.